Privacy Policy
Effective Date: October 22, 2026
LinerPros respects your privacy. This policy explains how we handle information you provide when you request an estimate, contact us, or become a customer. We do not sell your personal information or give it to other businesses for their own marketing.
Information You Provide
We collect information you choose to provide, such as your name, phone number, email address, pool or property address, pool size and shape, details about steps or benches, and any comments or correspondence. Please do not include payment card numbers, Social Security numbers, or other sensitive financial information in an estimate request.
How We Use Your Information
We use your information to respond to questions, prepare and follow up on estimates, arrange pool liner services, communicate about installation or warranty concerns, and maintain business records. We may also contact customers to request an honest Google review. You may ask us not to send review requests or other optional follow-up messages.
Service Providers and Disclosures
Your information is used for LinerPros’ business purposes, not sold or supplied to others for their own advertising. Service providers used to operate the website, deliver communications, or store business records may process information on our behalf. We may also disclose information when required by law or reasonably necessary to protect legal rights or prevent fraud.
How Long We Keep Information
We do not currently have a fixed retention period for estimate requests. Unanswered requests may be deleted, while prospect details and customer records may be retained for follow-up, ongoing service, warranty matters, and business or legal record-keeping. You may contact us to request deletion of information we no longer need. Some records may need to be retained for legal obligations or to resolve disputes.
Security and Your Choices
We take reasonable steps to protect the personal information we handle, but no website, email system, or storage method can guarantee absolute security. You may contact us to ask about your information, request a correction or deletion, or stop optional follow-up and review-request messages. We will consider requests subject to applicable law and necessary business records.
Website Technology and External Links
This website is hosted by Framer. We use basic tracking to understand site visits and estimate form submissions. Website hosting and communication services may process technical information needed to operate and protect their services. Links to Google or other third-party websites are governed by those websites’ privacy policies.
Questions or Privacy Requests
Contact Terry Ross at LinerPros by email at info@linerpros.net or by phone at 423-374-2806. We may update this policy as our practices change; the updated date will appear on this page.